I even tried calling on the phone and received nowhere; all I could listen to is really a recurrent message and Once i ask for to talk to shopper relations, I'd personally get dangle up on.
My difficulty was a bag that was overweight. 1 female saved saying I could only choose 50 lbs, regardless if I informed her I had been happy to pay overage prices. This other female was not also helpful. Nevertheless, Nina Kong went certainly from her solution to help me… contacting for facts, looking issues up…she even helped me transfer the bag to a safe locale when I went by it to find out if I could rearrange and pull some bodyweight out.
My spouse And that i choose to praise our flight attendant whose title was Rhonda. It's been a few years given that we are dealt with so royally by a flight attendant. Nowadays, most flight attendants “do their career’, but putting forth no further effort. Rhonda radiated along with her like for her career and her pride in American Airways. I suppose she is one of your senior flight attendants, by the way she introduced herself. We want that you should Call Rhonda and praise her for staying such an extremely outstanding worker and exceptional flight attendant.
Distressing more than enough to pay for a large value to the round-journey ticket, distressing enough that there was a halt —— I have experienced several non-stoppers about to Cleveland from Albany in the past. It can make me worried about traveling.
following a delayed flight outside of Detroit since there wasn’t a working PA technique( which we were being advised was FAA necessary). We reloaded on precisely the same airplane and flew to Dallas over two several hours later. ( the flight attendants needed to stroll the ailes to talk). our flight was to go away at 600am. we ultimately left at 1145am. On arriving in Dallas we ended up rushed to our upcoming gate for Denver. On arriving in Denver late afternoon, we had no baggage. We were advised it would be on on the list of future three flights from Dallas.
I not too long ago took a flight from JFK to St Thomas over a Saturday eight am flight and had by far the most helpful, productive knonwledgable flight attendant she was great. I'd like to thanks her for building my vacation more fulfilling.
Hi my identify is larneta And that i flew with American Airways for The 1st time to carry out a suprise bridal shower for my best friend,but Once i landed my baggage wasn't there.they sent my baggage to Wisconsin. Ihad Every little thing to the suprise bridal shower in All those bags.I couldnt work out why they wherever in Wisconsin And that i didnt treatment I just wished them to be wherever I used to be without delay.So I had to cancel everything. All her household and his family and friends.I had been basically crying from the airport she didnt even know I used to be there I arrived early only for the suprise.
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Also propose that each passenger set there carry on in size checker so all travellers find this are taken care of equitably.
I’m writing to express how discontent I'm with the way American dealt with flights on April 29, 2016. My flight 3848 going to Memphis, TN from DCA was cancelled just after being delayed 4 six several hours. I had been traveling into a rehearsal supper and a wedding the subsequent day And that i missed equally events. The next day I needed to fly to charlotte and after that to Memphis and also to prime it off bag didn’t arrive within the flight with me And that i don’t know why.
I flew on American airlines for the first time and past. our luggage was harmed with black grease on it significant hunks out in the handles and wheels. your aircraft was soiled and really not comfortable. the flight crew was not friendly whatsoever. My granddaughter was with me and is particularly about 6ft tall no area for her legs and particular person laid back again in her seat and she couldn't go in the slightest degree in her seat.
I have put in hours around the mobile phone seeking to untangle a error created in creating reservations with American Airlines online. Immediately after dealing with the entire techniques in reserving a flight for my family members of three (Brian, Marcela & Lorenzo Hawk) and including my credit card no. to pay for The three flights, I didn't obtain a affirmation, but a window on my video display that said “This site can not be displayed”. I took that to imply which the transaction didn't go through, so I started out all once more with a different vacation company.
I'm sorry to say that our knowledge in the AA counter in Newark was lower than stellar – Of The 2 customer service reps within the counter assisting passengers examining in, 1 focused her time and energy to ONLY First-class travellers, and one other woman looked as if it would do as tiny as possible – as well chaotic stressing about what Absolutely everyone else was performing – all besides what she might be performing! As the line grew extended, the fewer fascinated she grew to become, and her attitude was horrific – It took us much less the perfect time to get towards the Airport than it did standing in line to examine in! (more than an hour with only four people in front of us). By the time we stepped up on the counter – a completely new representative bought on board – we needed to “relaxed ourselves down” – you may envision how another forty or so persons started to sense at the rear of us! As you frequently attempt to inform us, you “care” with regard to the passenger, and this specific could use a little bit of Angle adjustment – or find her another situation!
went towards the Dominican Republic on vacation with my spouse and son on july31 til aug seventh 2015 experienced a great time until finally the perfect time to go household, the flight leaving to the aug7th experienced a hold off for 8 several hours for departing to Miami then suppose to connect and head to dulles airport.